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Frequently Asked Questions

What type of plug do the hairdryers have?
All of the Parlux hairdryers that we sell are official UK stock directly from the distributor and have a moulded 3 pin UK plug.
What is your despatch time?
The most important part of our job is making sure your new Parlux hairdryer get to you as quickly as we possibly can! We work tirelessly to make sure that we ship all orders that are placed before 2:00pm the same working day, although this doesn't include weekends. Don't worry if you place your order after this time though, because we'll still make sure that it's sent out the next working day.
How long does delivery take?
If you select Royal mail 1st Class Tracked delivery, in 95% of cases your fabulous new Parlux hairdryer will arrive the next working day! If you select the free standard delivery option, it will take 2-3 days to arrive.
What payment methods do you accept?
We accept all major credit and debit cards as well as PayPal.
How can I return a hairdryer for a refund?
We know you're going to love your new Parlux hair dryer, but if you want to return it for a replacement or a refund, you can do so within fourteen days from the date of purchase, as long as it is returned in the same condition it arrived. Just include your order details and a note stating whether you would like an alternative item or a refund.
How can I get a hair dryer fixed that is out of warranty?
For a repair of a product that is outside of the warranty, you can contact the recommended repairer for further details and costs:

Hairdressers Electrical Equipment
3 Eden Road
Leeds
LS4 2TT
Tel: 0113 212 0811
How should I look after my Parlux hairdryer?
It's pretty simple to take care of your hairdryer and make sure that it lasts for a long time! Just remember to regularly check and clean the removable filter at the back of the hairdryer, and try to avoid wrapping the power cable around the hairdryer.
I need a diffuser specifically for the Parlux 3200?
Unfortunately, The UK distributors don't carry a specific diffuser for the parlux 3200 compact. However if you search for "Hair Tools Universal Diffuser" you will be able to find a universal diffuser that does the job!
How can I contact you?
If you have any queries, you can easily contact us through the form on our website. You can also drop us an email at sales@parlux.co.uk, or by calling a member of the SalonEasy team on 0151 342 4591 between Monday and Friday.